Connected Economy
The Connected Economy represents a diverse grouping which provide connectivity to the other economic sectors, linking consumers, businesses and communities. These sectors represent the connective tissue of the overall economy by providing capital, networks, platforms and portfolio linkages in particular.
We currently serve five sub-sectors:
Private Capital
Private capital includes portfolios of businesses and investments owned by Private Equity, Sovereign Wealth funds and Venture Capital. These owners of assets focus on the opportunity to rapidly scale solutions to drive value across their whole portfolio, recognizing the heterogeneous nature of the technology architecture across their companies.
Telecommunications & Technology
This subsector includes telecom companies and technology providers and everything in between. Telecom companies, for example, have colossal opportunities with AI in operational and functional areas, ranging from inventory management to revenue assurance to troubled ticket solutions.
Social & Public Impact
Social and public impact includes foundations with many donor recipient organizations and ecosystems, tackling a broad range of social issues such as disability employment and educational inequity. These organizations aim to replace repetitive manual work and drive higher productivity, enabling a higher proportion of funds to be applied to social impact outcomes.
Transport & Logistics
Transport and logistics involves the movements of goods across supply chains is a critical part of the global economy. These companies, from airlines to rail to the post, are subject to economic volatility and must be operated in a lean manner. Investments in technology such as AI can be instrumental to their performance and survival.
Retail & Consumer Goods
Retail and consumer goods (including the operation of retail channels) is another aspect of the goods economy that touches everyone’s lives. Retail is a scale game run on narrow margins. Technology has been the key for success in this industry. AI is a critical enabler for both low-cost operations and enriched consumer experiences.
Example Use Case 1
AI Worker in Employment Services
The Opportunity
Coaching staff assisting jobseekers were spending significant time on manual administrative work, from preparing documents and logging notes to conducting job searches across multiple systems.
Our Solution
An AI Co-Worker automates all the routine administrative workflows, generating résumés, matching job opportunities, and drafting case notes in multiple languages.
The Impact
Job placement times were halved, accelerating clients into meaningful work and increasing revenues by 15–50% of the operating budget.
Example Use Case 2:
AI Co-Worker in Donor Support teams
The Opportunity
Donor support teams were spending excessive time prior to donor discussions, retrieving and compiling donor information, which was limiting their ability to personalize conversations and deepen donor relationships.
Our Solution
An AI Co-Worker accesses and synthesizes donor data from multiple sources, providing near-instant insights into donor history and preferences.
The impact
There were direct and indirect productivity savings from 3,000 hours of employee time saved annually, providing the capacity to handle ~30,000 additional calls. Additionally, they can deliver a more personalized donor experience.